Information We Collect
We collect only what we need to respond to you and to deliver the services you request. That falls into three groups:
- Information you give us: your name, email address, phone number, and the details you type into a contact form, intake form, or email — including a short description of your legal question.
- Booking information: when you schedule a Legal Clarity Session, our scheduling provider collects the name, email, phone number, time zone, and answers to intake questions you supply, and shares them with us so we can prepare for your session.
- Technical information: your browser and device type, approximate location derived from your IP address, the pages you visit, referring links, and the dates and times of your visits.
How We Use Your Information
- To answer your questions and schedule, prepare for, and follow up on consultations.
- To provide the resources, forms, or documents you request.
- To run a conflict-of-interest check before any engagement begins.
- To send you information about the firm's services or resources when you have asked to receive it.
- To operate, secure, and improve this website.
- To meet our professional, ethical, recordkeeping, and legal obligations.
Cookies and Analytics
This site uses cookies and similar technologies. Strictly necessary cookies keep pages working, remember your session, and protect against abuse; the site cannot function without them.
We may also use privacy-conscious analytics to understand which pages are viewed, how visitors arrive, and where people leave the site. Analytics data is used in aggregate to improve the site's content and structure. We do not use it to identify you personally, and we do not sell it.
Third-party services embedded or linked from this site — including our scheduling provider and any payment processor — set their own cookies and are governed by their own privacy policies.
You can block or delete cookies in your browser settings, and most browsers offer a "Do Not Track" or global privacy control signal. Blocking cookies may break parts of the site, such as scheduling. We do not use cookies to serve behavioral advertising.
How We Share Information
We do not sell, rent, or trade your personal information. We share it only with service providers who help us operate — such as website hosting, email, scheduling, and payment processing — and only to the extent needed to perform that work.
We may also disclose information when required by law, court order, or the rules of professional conduct, or to establish or defend legal claims.
Confidentiality of Legal Matters
Information you share after a signed engagement agreement is protected by attorney-client privilege and our professional duty of confidentiality, which are broader than this policy.
Information sent before an engagement exists may not be privileged. Please do not send confidential or sensitive details through this website until an engagement is confirmed.
Data Retention
We keep inquiry and consultation records for as long as needed to serve you and to satisfy our professional, ethical, tax, and legal retention obligations, after which they are securely deleted or de-identified. Client files are retained under the firm's file-retention practices, which may require holding records for a number of years after a matter closes.
Security
We use reasonable administrative and technical safeguards — including encrypted transmission and access controls — to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please avoid sending highly sensitive documents by unsecured email.
Your Choices and Rights
Depending on where you live, you may have the right to request a copy of the personal information we hold about you, ask us to correct it, ask us to delete it, opt out of marketing messages, or opt out of any sale or sharing of personal information (we do not sell it).
- Unsubscribe: every marketing email includes an unsubscribe link, which takes effect immediately.
- Access or correction: email us and we will confirm what we hold and correct anything inaccurate.
- Deletion: see the section below.
How to Request Deletion of Your Information
Email info@carlynnfullerlaw.com with the subject line "Data Deletion Request," or call (000) 000-0000. Include the name, email address, and phone number you used with us so we can locate your records.
We will acknowledge your request within a few business days and complete it within 30 days, or explain why more time is needed. We may ask you to verify your identity before acting so we do not disclose or delete someone else's information.
We will delete website inquiry records, marketing list entries, and analytics identifiers tied to you. We may need to retain limited information where the law or our professional obligations require it — for example, records of a completed legal matter, conflict-check records, or financial records — and we will tell you what was retained and why.
Deleting your information may end our ability to continue providing a service you requested, including a scheduled consultation. Requests to delete data held by our scheduling or payment providers may also need to be made directly to those providers, and we will point you to them.
Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided information to us, contact us and we will delete it.
Changes to This Policy
We may update this policy as our practices or the law change. The revised version takes effect when posted, and continued use of the site indicates acceptance. Material changes will be noted prominently on this page.